Returns

Placeholder: outline policy for the design. Final returns terms will be reviewed and signed off before launch, in line with UK consumer law.

Our promise

If something isn’t right, you can return it within 30 days of delivery for a refund or exchange. Items should be unused and in their original packaging where possible.

How to return

• Start a return from your account or by contacting us.
• We’ll send return instructions and a label where applicable.
• Once your return arrives and is checked, we’ll refund the original payment method.

Faulty items

If anything arrives damaged or develops a fault, get in touch and we’ll sort a repair, replacement or refund — your statutory rights are not affected.